Shipping Policy
Delivery & handling
Free standard shipping is available for all orders to the 50 United States and Washington, DC. We do not ship to US territories, APO/FPO addresses or PO Boxes. Handling takes 1–2 business days; transit after dispatch takes 3–4 business days. Estimated total delivery time is 4–6 business days, not a guaranteed arrival date. Business days are Monday–Friday, excluding US federal holidays. The order cutoff is 7:00 PM at fixed UTC−06:00 (Central Standard Time), without daylight-saving adjustments. Orders placed after cutoff, on weekends or holidays begin handling on the next business day.
Delivery questions
For questions about delivery or your shipping address, contact our customer service team.
Contact
Contact ulltratoon at [email protected]. Company and authorized return address: 1 Place Du Commerce, 51140 Muizon, France.